Parties to this agreement
This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of takemehome.hr web service (referred to hereinafter as the Service) owned by Lumaris studio d.o.o. (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.
Contact details of the Service Provider:
Lumaris studio d.o.o. / takemehome.hr
Tomićeva 4, 10000 Zagreb
Use of the Service
The Service is intended for private individuals, institutions and companies who are located in the countries listed on the Service website. Return policy does not apply to orders made by institutions or companies. You must be eighteen or older to order products from the Service. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
Ordering and Payment Terms
When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order. Service Provider reserves the right to reject any order in its sole discretion.
The product price is the price displayed for the item on the Service at the time of ordering. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
All the product prices and delivery charges are displayed in euros (EUR). All prices displayed are inclusive of VAT (Value Added Tax). The User from a non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
Delivery charges vary depending on the shipping destination and are stated for each order at check-out. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction. Service Provider reserves the right to deliver different products ordered in the same time separately.
Service Provider takes responsibility over the loss and damage of the product occurred during the delivery
Cancellation and returns
User (except institutions and companies) has a fourteen-day right to return or exchange a product according to Croatian consumer protection legislation. The customer has a right to return a product if
- The order has been cancelled according to the terms and conditions by notifying Take me home Shop within 14 days of delivery
- The product has not been used
- The product is in the condition that the customer received it in and all the parts of the product are included in the package and
- The product has been repackaged into its original package. The product must be returned immediately after cancellation. When returning products User will be responsible for the risk of damages and for the return delivery costs.
Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.
Take me home web site content is the property of Lumaris studio Ltd. Unauthorized use of its written or visual materials is considered violation of copyright laws and is punishable by law.
Copyright 2020 Lumaris studio Ltd. All rights reserved.